Return Policy

We hope you love your purchase, but we understand that sometimes things don't work out. Here's everything you need to know about returning an item:

1. **Return Window:** You have 14 days from the date of delivery to return your item(s).

2. **Eligibility:**
- Items must be unworn, unwashed, and in their original condition.
- All original tags must be intact on each individual piece.
- Items that do not meet these criteria will not be accepted.

3. **Refund Options:**
- **Refund to Original Payment Method:** A 10% restocking fee will be automatically deducted from your refund amount.
- **Store Credit:** Receive 100% of the return value as store credit, which can be used on future purchases.

4. **How to Initiate a Return:**
- To start your return, please contact our customer service team at shopmarthamae@gmail.com with your order number and details of the item(s) you wish to return.
- Once approved, you will receive instructions on how to send your item(s) back.

5. **Additional Notes:**
- Shipping costs are non-refundable, and you are responsible for return shipping costs.
- We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

We appreciate your understanding and support. Thank you for shopping with Martha Mae Boutique!

Shipping Policy

Thank you for shopping with Martha Mae Boutique! We strive to get your orders to you as quickly and smoothly as possible. Please review our shipping policy below:

1. **Processing Time:**
- Orders are processed and shipped within 2-3 business days of purchase, excluding weekends and holidays. You will receive a notification once your order has been shipped.

2. **Shipping Rates:**
- Standard shipping rates apply at checkout based on your location and order weight.

3. **Free Shipping:**
- Enjoy free shipping on orders over $150! Use code **FREESHIPPING** at checkout to automatically receive free shipping on qualifying orders.

4. **Local Pickup:**
- Choose **Local Pickup** at checkout for a convenient, free option. We will notify you when your order is ready for pickup.

5. **Local Drop-Off:**
- For a $5 fee, we offer a **Local Drop-Off** service. Choose this option at checkout, and we will deliver your order directly to your address within our local delivery area.

6. **Tracking Your Order:**
- Once your order has shipped, you will receive a confirmation email with tracking information. Use the provided tracking link to monitor the delivery status of your package.

7. **Additional Information:**
- Please ensure that your shipping address is correct when placing your order. We are not responsible for packages lost due to incorrect shipping information.
- If you have any questions or concerns about your order, please contact us at shopmarthamae@gmail.com.

We appreciate your business and are committed to providing you with a seamless shopping experience!